CoverMyMeds’ Chrissy Hand Calls for Faster Patient Support Services Ahead of April 23 Roundtable

CoverMyMeds’ Chief Product and Commercial Officer, Chrissy Hand, highlighted key themes concerning the future of patient access. Hand suggests that evolving policies, intricate benefit designs, and affordability issues necessitate faster, more connected patient support services that align more closely with the actual needs of patients and providers.

Hand’s insights come ahead of CoverMyMeds’ AXS26 Innovation Roundtable on April 23. She argues that patient support services must adapt to address the challenges posed by policy changes, complex benefit structures, and affordability concerns. These adaptations should focus on enhancing speed and connectivity, as well as ensuring that services are tailored to meet the practical requirements of both patients and healthcare providers.

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Date: April 2, 2026

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GOAI