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Unum Group Promotes Andrew Walker to Chief Customer Operations Officer
Unum Group announced on Wednesday that the company has promoted Andrew Walker to the position of executive vice president and chief customer operations officer. In this new role, Walker oversees the company’s customer-facing operations, reporting directly to Unum Group’s leadership team.
Walker previously served in senior leadership capacities within the organization, where he managed various aspects of the company’s service and operational infrastructure. As chief customer operations officer, he now directs the strategies responsible for delivering service to the company’s policyholders and clients. This appointment follows the company’s ongoing efforts to streamline its administrative and customer service functions.
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Date: July 1, 2026
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